Refund Policy

We want you and your pet to love every order from The Paw Lane.

Returns

Unused items in original condition may be returned within 30 days of delivery.

Refunds

Once we receive and inspect your return, refunds are issued to the original payment method within 5–10 business days.

Exchanges

Need a different size or colour? Contact us and we’ll help sort an exchange when stock allows.

Email martinez.p.gm+1@gmail.com with your order number to start a return.